Support

Need help with Airsweep, found a bug or have a request? Email admin@visioncast.org. Please include your macOS version and what you were doing.

The list is empty, or networks have no names

Airsweep needs Location access before macOS will tell it network names. Open System Settings › Privacy & Security › Location Services, make sure Location Services is on and turn Airsweep on, then reopen the app. Also check that Wi-Fi is switched on.

Why does it need my location?

It does not use it. Apple requires the permission because the list of nearby networks could be used to work out where you are. Airsweep never reads or stores your location.

Some networks show no clients or channel busy figure

Those numbers come from the access point itself, and many home routers do not announce them.

Why is the vendor blank for some networks?

Guest and secondary networks often use a made-up address that does not belong to any manufacturer.

How do filters work?

Type an expression in the filter field, such as signal > -70 and channel = 36, name contains guest or open and not hidden. The bookmark button saves the current filter and lists examples.

Can I look at a scan later?

Yes. File › Save Scan keeps the list and its signal history in a file that File › Open Scan reads back on any Mac.

Does it show the devices connected to a network?

No. Airsweep only reads what access points broadcast. It shows the client count where an access point reports one.